State-of-the-art center coordinates all facets of home care

Our Customer Service Representative (CSR) team is trained to complete requests and to resolve individual issues, and is available after hours for emergency situations. This center uses state-of the-art tools for order entry, which provides CSRs access to maximum order levels, patient prescriptions, safety stock records, order history, and more. The team is responsible for coordinating:

• Prescription services
• Maximum order levels
• Monthly order placement
• Delivery scheduling
• Domestic and international travel orders
• Emergency orders (24 hours/7 days)